Expert guidance, maintenance schedules, and warranty support to keep you moving through the city without interruption.
Not sure which ArcRider fits your lifestyle? Here is how to match the specs to your daily flow.
Best for flat city streets and public transit integration.
For longer distances and keeping up with traffic flow.
Handle gravel, grass, and imperfect pavement with ease.
Safety starts before you hit the throttle. Follow this pre-flight checklist to ensure your ArcRider is ready to perform.
Always charge your scooter to 100% before the maiden voyage to calibrate the battery management system (BMS).
Use the provided hex keys to ensure all stem bolts and handlebar clamps are tight. Shipping can sometimes loosen these.
Check the sidewall of your tires for recommended PSI (usually 45-50 PSI). Underinflated tires reduce range and speed.
Stand next to the scooter and squeeze the brakes. Push forward. The wheels should lock firmly without slipping.
Keep your ride smooth and safe with regular tune-ups.
| Component | Every Ride | Monthly (100-200 mi) | Bi-Annual (1000 mi) |
|---|---|---|---|
| Brakes | Check functionality | Adjust cable tension | Replace pads if worn |
| Tires | Visual inspection | Check pressure (PSI) | Check tread depth |
| Battery | Charge to full | Balance charge (leave plugged 1hr extra) | Range test / Inspect port |
| Bolts & Screws | Check folding latch | Tighten all exposed screws | Deep clean & re-torque |
Every ArcRider scooter comes with a standard 12-month manufacturer warranty covering the frame, motor, controller, and battery against defects.
We stand by our build quality. If something breaks due to manufacturing error, we fix it or replace it, free of charge.
Read full warranty termsNeed a replacement tire, fender, or charger? We stock all original components for every model we sell.
Parts are shipped directly from our warehouse to ensure your downtime is minimized.
Looking for a specific part? Email our parts department at hello@arcriderscooters.com
We operate as a direct-to-consumer brand to keep prices competitive. We do not have physical showrooms. Your scooter is shipped in reinforced, eco-friendly packaging designed to withstand transit.
Our team of technicians is ready to answer your technical questions, help with model selection, or assist with an order.
hello@arcriderscooters.comWe typically respond within 24 hours on business days.