Mechanic working on scooter

Engineering the Perfect Flow

Expert guidance, maintenance schedules, and warranty support to keep you moving through the city without interruption.

Choose Your Machine

Not sure which ArcRider fits your lifestyle? Here is how to match the specs to your daily flow.

The Urban Commuter

Best for flat city streets and public transit integration.

  • Lightweight (< 30lbs)
  • Quick folding mechanism
  • Range priority: 15-20 miles

Speed & Performance

For longer distances and keeping up with traffic flow.

  • Dual motors required
  • Hydraulic disc brakes
  • Suspension for bumps

All-Terrain Explorer

Handle gravel, grass, and imperfect pavement with ease.

  • 10"+ pneumatic tires
  • High clearance deck
  • Robust swing-arm suspension

Before Your First Ride

Safety starts before you hit the throttle. Follow this pre-flight checklist to ensure your ArcRider is ready to perform.

1

Full Charge

Always charge your scooter to 100% before the maiden voyage to calibrate the battery management system (BMS).

2

Stem & Handlebar Check

Use the provided hex keys to ensure all stem bolts and handlebar clamps are tight. Shipping can sometimes loosen these.

3

Tire Pressure

Check the sidewall of your tires for recommended PSI (usually 45-50 PSI). Underinflated tires reduce range and speed.

4

Brake Test

Stand next to the scooter and squeeze the brakes. Push forward. The wheels should lock firmly without slipping.

Scooter wheel close up

Maintenance Schedule

Keep your ride smooth and safe with regular tune-ups.

Component Every Ride Monthly (100-200 mi) Bi-Annual (1000 mi)
Brakes Check functionality Adjust cable tension Replace pads if worn
Tires Visual inspection Check pressure (PSI) Check tread depth
Battery Charge to full Balance charge (leave plugged 1hr extra) Range test / Inspect port
Bolts & Screws Check folding latch Tighten all exposed screws Deep clean & re-torque

Comprehensive Warranty

Every ArcRider scooter comes with a standard 12-month manufacturer warranty covering the frame, motor, controller, and battery against defects.

We stand by our build quality. If something breaks due to manufacturing error, we fix it or replace it, free of charge.

Read full warranty terms

Original Parts

Need a replacement tire, fender, or charger? We stock all original components for every model we sell.

Parts are shipped directly from our warehouse to ensure your downtime is minimized.

Looking for a specific part? Email our parts department at hello@arcriderscooters.com

Direct-to-Door Delivery

We operate as a direct-to-consumer brand to keep prices competitive. We do not have physical showrooms. Your scooter is shipped in reinforced, eco-friendly packaging designed to withstand transit.

Secure Pack
Tracked
Fast Dispatch

Need Expert Help?

Our team of technicians is ready to answer your technical questions, help with model selection, or assist with an order.

hello@arcriderscooters.com

We typically respond within 24 hours on business days.